This Privacy Policy describes how Faloremi Pty Ltd (ABN 47 123 456 789) ("Faloremi", "we", "us", or "our"), operator of faloremi.info, collects, uses, discloses, and safeguards personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using faloremi.info, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.
1. Who We Are
Faloremi is an independent Australian gaming media company based in Sydney, New South Wales. We publish game reviews, esports tournament coverage, and gaming news targeted at the Australian and New Zealand gaming community. Our registered office is at Level 3, 388 George Street, Sydney NSW 2000, Australia.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Subscribe to our newsletter (name, email address)
- Submit a contact form (name, email address, message content)
- Register a team for a tournament (team name, captain's name, email address, state/territory)
- Submit a game review or contributor application
- Create a community account
2.2 Information Collected Automatically
When you visit faloremi.info, we may automatically collect:
- IP address and approximate geographic location (country/state level)
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation paths
- Referring URLs
- Device identifiers
This information is collected via cookies and similar tracking technologies. See our Cookie Policy for full details.
2.3 Information from Third Parties
We may receive limited information from analytics providers (such as aggregated traffic data) and advertising partners. We do not purchase personal data from data brokers.
3. How We Use Your Information
We use personal information for the following purposes:
- Newsletter delivery: To send you weekly game reviews, tournament schedules, and community updates you have subscribed to.
- Responding to enquiries: To reply to messages submitted via our contact form.
- Tournament administration: To process team registrations and communicate event logistics.
- Site analytics: To understand how visitors use faloremi.info and improve our content and user experience.
- Legal compliance: To comply with applicable Australian laws and regulations.
- Security: To detect and prevent fraudulent or malicious activity.
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may disclose your information to:
- Service providers: Third-party vendors who assist us in operating the site (e.g., email delivery services, hosting providers). These parties are contractually bound to protect your data and may not use it for their own purposes.
- Analytics providers: Aggregated, anonymised data may be shared with analytics services.
- Legal authorities: Where required by law, court order, or to protect the rights and safety of Faloremi or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
5. Data Storage and Security
Your personal information is stored on servers located in Australia or, where necessary, in countries with comparable privacy protections. We implement industry-standard security measures including:
- TLS/SSL encryption for all data transmitted to and from the site
- Access controls limiting staff access to personal data on a need-to-know basis
- Regular security reviews and vulnerability assessments
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Newsletter subscriber data: until you unsubscribe
- Contact form submissions: up to 24 months
- Tournament registration data: up to 12 months after the event
- Analytics data: up to 26 months in aggregated form
7. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the APPs, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date personal information
- Request deletion of your personal information (subject to legal retention obligations)
- Opt out of marketing communications at any time by clicking "Unsubscribe" in any email or contacting us directly
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have mishandled your information
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Children's Privacy
Faloremi.info is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Links to Third-Party Sites
Our site may contain links to external websites (e.g., game publishers, tournament organisers). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of faloremi.info after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related enquiries, requests, or complaints:
- Email: [email protected]
- Post: Privacy Officer, Faloremi Pty Ltd, Level 3, 388 George Street, Sydney NSW 2000, Australia